Saturday, January 10, 2009

Consumer Review Sites

There are bunch of places online where we can share information about issues we had with companies or products. In this first spot we would like to introduce couple of sites that were created to help consumers fight corporations.

One of the largest and oldest sites is Rip Off Report or (ROR). ROR is online almost 10 years and ran by Ed Magedson, one of the best online consumer advocates. ROR is trying to help consumers by putting them together with companies and making sure companies address claims and resolve caused problems.

Another good site for consumer complaints is Complaints Board (CB). CB is trying a bit different approach by attracting many people to post complaints and make them searchable. By helping people make their complaints searchable CB makes users aware of the problems with the company. Most of the CB complaints are very negative and their quantity can be used as one of the indicator of how company's customer service really performs.

Since we talked about ROR and CB, I think it would make sence to add another gripe site into this mix. Third site that I would like to talk about is called My Three Cents . My Three Cents is one of the smaller sites, but serves very similar purpose. My Three Cents is truing to follow ROR with thei r new advocacy program and subscript payments.

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